Since the guidelines have been in place, our employees We hoped that these communication guidelines would increase productivity and improve work-life balance, and they did. In addition, we agreed on implementing some specific habits such as including expectations in e-mail subject lines (or a lack thereof, e.g., ‘FYI’) and respecting each other’s Teams statuses (i.e., not disturbing each other when in calls). What ends up in our e-mail inboxes is not urgent and what ends up in our Teams chat box is not important. This way, urgent matters will reach our employees, regardless of whether they are checking their e-mails or their Teams messages at that moment. For non-urgent and unimportant matters, we use e-mail or Teams.
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